Returns and refunds

Return & Exchange Policy

We want you to love your hoodie.

If you’re not completely satisfied, we’re here to help.

Returns

  • You may request a return within 14 days of delivery.
  • Item must be unworn, unwashed, and in original condition with tags.
  • We’ll issue a refund to your original payment method, minus shipping costs, once the return is received and inspected.

Exchanges

  • We offer free exchanges for sizing issues within 14 days of delivery.
  • To request an exchange, email us at [[email protected]] with your order number and the size you'd like instead.
  • We’ll cover the cost of shipping your first exchange.

Non-Returnable Items

  • Final sale items or limited-edition drops marked “No Returns”
  • Worn, washed, or damaged items
  • Items returned without contacting us first

How to Start a Return or Exchange

Email us at [[email protected]] with:

  • Your order number
  • Reason for return/exchange
  • Photos (if item is damaged or defective)

We’ll respond within 1–2 business days with instructions.

Our Promise

We’re a small business doing big things — every hoodie helps fund shelter for someone in need. Thank you for shopping with purpose. If you have questions, we’re always happy to help.